New Zealand: Article “How Mitre 10 is Transforming for the Future”.

In January 2021 the New Zealand Hardware Journal sat down with Chris Wilesmith, CEO of Mitre 10. Despite indicating that he would be leaving the position in September 2020 Chris Wilesmith will continue as the cooperative’s CEO following an easing of the trans-Tasman border restrictions.

At the start of his appointment as CEO Chris Wilesmith referred to a transformation said to involve “the single biggest investment in the history of Mitre 10”. One year into this transformation the cooperative continues to “drive efficiency, reduce costs and empower teams to focus on doing the right things for customers to create a frictionless experience”.

A series of workshops identified six key areas which the Mitre 10 NZ CEO calls “stratgic pillars”:

  1. Experience
  2. Solutions
  3. Inspiration
  4. Delivery
  5. Confidence
  6. Responsibility
You can read the entire interview in the New Zealand Hardware Journal February Edition HERE