New Zealand: Andrea Scown Appointed new Chief Executive Officer of Mitre 10 NZ.

Following the resignation of Chris Wilesmith, Mitre 10 New Zealand has just confirmed that Chief Operating Officer Andrea Scown will lead the business forward as Chief Executive Officer, with immediate effect.

This appointment is doubly significant: Andrea Scown is not only the first internal appointment as CEO of Mitre 10 NZ, but it’s also the first time the co-op will have a woman Chief Executive.

“With Andrea now taking the helm, the business is well-positioned for the future” says Mitre 10 NZ Chairman, Martin Dippie. “She has an intimate knowledge of all parts of the business and a real passion for the co-operative model. She is a strong and authentic leader who has developed excellent relationships with members and their teams.”

In her almost four years at Mitre 10 NZ, Andrea Scown has progressed from GM Retail Ops to Chief Customer Experience Office and then to the COO role in November last year. Prior to joining Mitre 10 NZ, Andrea Scown’s CV includes GM at Speciality Fashion Group, Acting CEO at EziBuy and COO at Bendon.

New Zealand: Article “How Mitre 10 is Transforming for the Future”.

In January 2021 the New Zealand Hardware Journal sat down with Chris Wilesmith, CEO of Mitre 10. Despite indicating that he would be leaving the position in September 2020 Chris Wilesmith will continue as the cooperative’s CEO following an easing of the trans-Tasman border restrictions.

At the start of his appointment as CEO Chris Wilesmith referred to a transformation said to involve “the single biggest investment in the history of Mitre 10”. One year into this transformation the cooperative continues to “drive efficiency, reduce costs and empower teams to focus on doing the right things for customers to create a frictionless experience”.

A series of workshops identified six key areas which the Mitre 10 NZ CEO calls “stratgic pillars”:

  1. Experience
  2. Solutions
  3. Inspiration
  4. Delivery
  5. Confidence
  6. Responsibility
You can read the entire interview in the New Zealand Hardware Journal February Edition HERE

Australia and New Zealand: Bunnings demonstrate positive growth.

Australia’s DIY market leader, Bunnings, increased its revenue in financial year 2019/2020 (ending: 30 June 2020) by 13.9 per cent to AUD 14.999 bn (EUR 9.11 bn). Total store sales rose by 14.7 per cent, store-on-store sales growth, which excludes stores that were impacted by temporary closure in New Zealand, also amounted to 14.7 per cent.

Bunnings Managing Director, Michael Schneider, commented on the results today: “These strong results reflect the hard work of our team and continued support from our suppliers. There is no doubt that the second half of the year has been challenging, with many of our team and their local communities impacted by the bushfires in late 2019 and early 2020. COVID-19 has also presented our team with some significant challenges and I would like to thank all of them for their incredible hard work and their commitment to keeping themselves, each other and our customers safe,”

During fiscal 2019/2020, Bunnings opened nine new warehouses, two smaller format stores and acquired six stores as part of the Adelaide Tools acquisition. Bunnings closed 13 stores, including ten underperforming stores in New Zealand, and converted one New Zealand small format store into a trade centre. At the end of the period there were 274 warehouses, 68 smaller format stores and 30 trade centres in the Bunnings network and a further 16 stores under construction, as well as six Adelaide Tools stores.